Privacy Policy

Last updated: March 25, 2026

Polyflow ("we," "us," or "our") operates the website polyflow.agency. This page describes how we collect, use, and protect information when you visit our site or contact us.

1. Information We Collect

Contact form submissions. When you use our contact form or email us directly, we receive the information you provide: your name, email address, company name, budget range, and message content. We use this solely to respond to your inquiry.

Analytics data. We use Google Analytics to understand how visitors interact with our site. This collects anonymized data including pages visited, time on site, device type, browser, and approximate geographic location. No personally identifiable information is collected through analytics.

Technical data. Our servers automatically log standard technical information: IP address, browser type, operating system, and referring URL. This data is used for security monitoring and performance optimization.

2. How We Use Your Information

• To respond to your inquiries and provide project proposals
• To improve our website performance and user experience
• To detect and prevent security threats or abuse
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Google Analytics. We use Google Analytics to measure site traffic. Google may process data on servers outside the EU. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Resend. Contact form submissions are delivered via Resend, an email delivery service. Resend processes your email address and message content solely for delivery purposes.

Vercel. Our site is hosted on Vercel. Vercel may process technical data (IP address, request headers) as part of standard web hosting operations.

4. Cookies

Our site uses cookies set by Google Analytics to distinguish unique visitors and track sessions. These are first-party cookies with a standard retention period. No advertising or tracking cookies from third parties are used.

5. Data Retention

Contact form data is retained for the duration of the business relationship and a reasonable period afterward. Analytics data is retained according to Google Analytics default settings (26 months). Server logs are retained for up to 90 days.

6. Your Rights

Under GDPR and applicable Romanian data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, contact us at clients.polyflow@gmail.com.

7. Data Security

We implement appropriate technical measures to protect your information, including HTTPS encryption, Content Security Policy headers, rate limiting on contact forms, and disposable email filtering to prevent abuse.

8. International Transfers

Some of our service providers (Google, Resend, Vercel) may process data outside the European Economic Area. These providers maintain appropriate safeguards as required by GDPR.

9. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related inquiries:

Polyflow
Bucharest, Romania
clients.polyflow@gmail.com
+40 773 388 205

Polyflow — Bucharest — MMXXVI